Spa Etiquette 

Reservations
Reservations need to be made at least 24 hours in advance for individual treatments and 2 week advance notice for spa parties.
Reservations can be made by calling 720-331-4110 or online.
There is a $85 minimum for home spa services.

 

Payment Policy
Payment must be provided with a credit card or check, in order to secure your appointment date. Before securing your appointment date, we will also need to know the number of people in your party and what treatments each guest would like. We accept debit cards, MC, Visa, American Express & checks (we must receive the check prior to appointment date). Voila'! Mobile Spa does not accept cash, but our spa technicians may accept a cash gratuity (tip).

Cancellation Policy
For individual services we require a minimum of 24 hours notice when canceling an appointment to receive a 100% refund or a minimum of 4 hours notice to receive a 50% refund. Cancellations for group events or for an entire spa party must be made 72 hours in advance in order to receive a refund. Deposits are non-refundable.  Once your appointment date has been reserved for your event/spa party, we will be unable to issue a refund for any individual guest cancellations or no-shows.

 

Gratuities
If you are pleased with the services you have received, it is customary to give a 15% to 20% gratuity to your Spa Technician. For Spa Parties an 18% gratuity is added to the total cost of service.

Age Requirement
Clients must be at least 16 years of age. Clients under the age of 16 must have adult supervision.

Home Spa Process
You let us know the dates and times that would be best for you to have a Home Spa Treatment or Spa Party. We will schedule a technician(s) who is available for one of those times. Once a time has been scheduled we will call you back to confirm (your credit card will not be charged until the day before your appointment). For home spa parties a deposit of 20% of the total is required to hold the reservation. For corporate events a deposit of 50% of the total is required to hold the reservation.  An email confirmation will be sent with all the details of your treatment or spa party.

All treatments are performed on a massage table. Manicures and pedicures are done on a chair or couch. The Spa Technician(s) will arrive 15-30 minutes prior to your appointment to set up. At that time please inform your technician of anything that was not mentioned at the time the reservation was made. Our spa technicians are equipped with a massage table, towels, sheets, everything necessary to perform a home spa therapy.

Our Spa technicians take great care in insuring your privacy, all body treatments are done dressed to your level of comfort. We usually recommend a 2 piece bathing suit if you are uncomfortable being nude . It is recommended that you shower prior to a body treatment.

**Important Note:

Our Spa technicians will refuse a treatment if any of the following apply:

~Any medical conditions that were not mentioned at time of reservation
~Broken skin or lesions
***If pregnant please state prior to treatment

Home Spa Experience
We want you to enjoy your experience with us. Therefore we recommend talking with your spa technician to help them customize your treatment to ensure your maximum enjoyment and satisfaction.

Gift Certificates
Give the gift of pampering and relaxation at home. A Voila'! Mobile Spa Gift Certificate is guaranteed to make anyone on your list very happy.

Hours of Operation7 days a week (except on major holidays)
Spa Technicians are available between 7am - 7pm *Online contract form is available.

Last appointment scheduling is 7pm.

**Prices subject to change without notice. Other fees such as parking, early morning or travel fees may apply.